Patient Care Quality Offices - Health Care Complaints

Advocacy

Provided by Government of British Columbia

An opportunity to provide the Ministry of Health with complaints or concerns.
To make a formal complaint regarding the quality of care received, or to receive more information about making a complaint, start by contacting the Patient Care Quality Office in your health region.

The Patient and Client Relations team answers calls and emails from the public on behalf of the Ministry of Health and the Ministry of Mental Health and Addictions. The team can get answers to concerns or connect you to the right location that will provide the answers needed.

250-952-1891

Toll Free: 1-833-552-1891

Public email: HLTH.Health@gov.bc.ca

Website: https://www2.gov.bc.ca/gov/content...

Cost: No cost

Associated Programs/Services

Also offered by Government of British Columbia:

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Availability

Service area: Province-wide

Service Types Provided
Ways to Access
  • Provided by phone
  • Provided online: email / video / on-line

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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