Crisis Line

Family / Parenting, Mental Health - Adult & Senior, and Mental Health - Child & Youth

Provided by Kelowna Community Resources (KCR)

Emergency line for any type of emergency or crisis
The Crisis Line’s trained volunteers provide support to individuals experiencing emotional or situational distress, relationship issues, and social isolation.

The purpose of the line is to provide a “community safety net”, enabling individuals and families to manage mental health concerns and to provide a non-judgmental listening ear to those who could benefit from engaging in collaborative problem-solving. Crisis Line workers may refer callers to appropriate community or professional resources and if needed may intervene in life-threatening or emergency situations.

The Crisis Line provides confidential telephone crisis intervention through active listening and support. Trained, caring volunteers listen to caller’s concerns, empowering the individual to meet their own needs and find their own solutions.

Toll Free: 1-888-353-2273 (1-888-353-CARE)

Website: https://kcr.ca/family-services/crisis...

620 Leon Avenue, Kelowna, British Columbia, V1Y 9T2

Service is available in English.

Cost: No cost

Referral options:

  • Self-referral
Associated Programs/Services

Also offered by Kelowna Community Resources (KCR):

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Availability

Service area: Interior Health Area + show cities

Service area cities: 100 Mile House, Alexis Creek, Anahim Lake, Armstrong, Ashcroft, Banff, Barriere, Blue River, Cache Creek, Calgary, Canmore, Castlegar, Cawston, Chase, Christina Lake, Clearwater, Clinton, Cranbrook, Crawford Bay, Creston, Edgewood, Elkford, Enderby, Fernie, Fruitvale, Golden, Grand Forks, Greenwood, Hanceville, Invermere, Kamloops, Kaslo, Kelowna, Keremeos, Kimberley, Lake Country, Lethbridge, Lillooet, Logan Lake, Lumby, Lytton, Merritt, Midway, Nakusp, Nelson, New Denver, Okanagan Falls, Oliver, Osoyoos, Oyama, Peachland, Penticton, Princeton, Revelstoke, Riske Creek, Rock Creek, Rossland, Salmo, Salmon Arm, Scotch Creek, Sicamous, Slocan, Sorrento, Sparwood, Spences Bridge, Summerland, Sun Peaks, Tatla Lake, Trail, Vernon, West Kelowna, Williams Lake, and Winlaw

Service Types Provided
Family / Parenting
    Mental Health - Adult & Senior
    Mental Health - Child & Youth
    Ways to Access
    • Provided by phone

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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